PRODUCT DISCLAIMER & LIABILITY

Matters of the Paw, LLC offers its products with the terms, conditions and notices as follows. The following terms and conditions apply to all the sales and uses of our products. The terms listed here include disclaimers of liability. 

Terms of Use

This product is offered to you conditioned upon your acceptance without any changes of the terms, conditions and any notices herein.

Use Limitation

You may not copy, distribute, reproduce or create any derivatives of the products sold by Matters of the Paw, LLC. The art work used on the website belongs to Matters of the Paw and also cannot be reproduced. 

Assumption of Risk & Warning

By purchasing, using or allowing the use of any of the products sold by Matters of the Paw, LLC you understand and agree that the products are made using natural aggregates and therefore can have defects in the finished products resulting in pinholes, honeycombing and uneven edges on the stones. When drying occurs within the stones the finished natural coloring can vary. It can even create uneven streaks. 

The products sold by Matters of the Paw, LLC are heavy and therefore should be handled with care. The product weight ranges from 9 pounds to 15 pounds. The products should not be handled by any children under the age of 18. The purchaser expressly and voluntarily assumes the risk of bodily injury involved with any products sold by Matters of the Paw, LLC. The product carries the assumption that the stones may be slippery when wet. Sand can be can be applied to reduce the chance of slipping when wet, but does not guarantee that this will remove any slip hazards.  Use and misuse of products sold by Matters of the Paw, LLC involves risks including injury. Purchasers assume all risks

Inspection Before Each Use

The products are inspected by Matters of the Paw, LLC before shipment and each item is wrapped to protect from damage during shipment. The product must be inspected for use to ensure that it was not damaged in shipment. If the item was damaged, DO NOT use the item and contact Matters of the Paw, LLC within 24 hours of receiving the item. 

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Refund Policy

We want you to be happy with your purchase. We take care in packaging and ship our items using Fedex. If your package is damaged upon arrival please take a photo of the outside and inside of the box. We must be notified within 24 hours of receiving the damaged product to be eligible for a refund. Other refunds will be accepted if we are notified within 7 days. Please note, credit card refunds may take between 5 - 10 days to be credited back to your original form of payment.